All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and might be purchased by other customers. Sneakers and Pearls offers products for sale that are in stock and available for dispatch.

Once you have made your choice and have placed and paid your order, we will receive a confirmation email of your payment. We only then dispatch the goods. Once the order is dispatched for delivery you will not be able to cancel it.



Prices shown on the Site are in Australian Dollars (AUD) and are inclusive of GST at the applicable rate at time.

The AUD price of a product displayed on the Site at the time the order is accepted will be honored, except in cases of patent error.



Payments can be made by Visa, MasterCard, American Express and Stripe and any other methods which will be clearly advertised on the Site from time to time. 



The risk of loss of goods shall be passed to you upon delivery of your product to Sneakers and Pearls nominated shipping agent. For all deliveries you authorize for the goods to be left at your specified address and your order will have been deemed delivered as if it had been signed for. Sneakers and Pearls shall not be held responsible for any loss, damage or liability as a result of this authority.



If you change your mind about a product you purchased from www.sneakersandpearls.com, we will accept to exchange or refund any item that is unworn, undamaged, unused and in the same condition as when originally purchased within 7 days of the confirmation of your order being dispatched. Requests for refunds or exchanges after 7 days from confirmation of your order being dispatched will not be considered. Items marked final sale cannot be returned. Footwear should be tried on a carpeted surface before wear and if returned must be accompanied by the original box in its original condition. We are unable to offer change of mind exchanges or refunds on socks, hosiery, underwear, swimwear, earrings and perfume.

Once a Return has been approved and received by Sneakers and Pearls, the balance of the goods will be refunded to your Credit Card or PayPal Account within 5 business days of the item being received by Sneakers and Pearls.


Return Approval must be requested from Sneakers and Pearls within 7 days of the shipping confirmation being sent. All returns must be approved by Sneakers and Pearls prior to the return. Please contact us at help@sneakersandpearls.com to request Return Approval. When returning goods, please ensure that you enclose a copy your Tax Invoice.

We are not responsible for delayed, lost or damaged packages. Any returns received without Return Approval or that do not comply with all the above might be denied at the discretion of Sneakers and Pearls.


Shipping fees are not refundable. This applies to the original shipping cost for your order as well as the return-shipping cost, and in the case of an exchange, the cost of the shipping for the new item to you.


No refund will be accepted on goods that have been personalised and customised.



Sneakers and Pearls strives to ensure that the information on this site is accurate and complete. Sneakers and Pearls does not promise that the Sneakers and Pearls content is accurate or error-free. Sneakers and Pearls does not promise that the functional aspects of the Site or the Content will be error free or that this Site or the server that makes it available are free of viruses or other harmful components. We do recommend that all users of the Internet ensure they have up to date virus checking software installed.





This Site is for a personal non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Content, software, products, or services contained within this Site. You may not use this Site, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity for your own Site.




We might include hyperlinks on this Site to other websites or resources operated by parties other than Sneakers and Pearls, including advertisers. Sneakers and Pearls has not reviewed all of the sites linked to its Site and is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.




You acknowledge and agree that no joint venture, partnership, employment, or agency relationship exists between you and Sneakers and Pearls as a result of the Terms or your use of this Site. You agree that you may not and will not hold yourself out as a representative, agent, or employee of Sneakers and Pearls, and we will not be liable for any representation, act, or omission on your part.



If you breach the Terms and we take no action against you, we will still be entitled to use our rights and remedies in any other situation where you breach the Terms.



Sneakers and Pearls reserves the right to change these Terms and Conditions of its service without prior informing you. Terms and Conditions for existing orders will be upheld by Sneakers and Pearls . You should check our Website for any updated Terms and Conditions.